We usually work with smaller organisations who don’t have the budget to hire big design agencies or full-time IT contractors. We can mentor your internal team as well as help you design online services.
We can help you with:
- Interaction Design – building prototypes using the GOV.uk prototype kit
- User Research – testing your designs on real people
- Accessibility – making sure your online services can be used by as many people as possible, including people with disabilities
- Visual design and content – meeting the Scottish Government’s Digital Service Standard or a GDS Service assessment, or employing the relevent content and design principles for your project
Research
We work with clients to come up with questions designed to uncover service users’ goals, preferences and pain points.
We then select and execute research methods that will best suit the needs of stakeholders.
Bobby worked with the Scottish Government as well as agencies like ILF Scotland and NatureScot.
Interaction design
We work with clients and stakeholders to map out user journeys and create wireframes and prototypes.
We then run usability tests on the designs with real people.
Finally, we work with developers to turn the designs into accessible screens.
Bobby worked with large government agencies like HMRC and the Home Office as well as financial organisations like Royal London and Clydesdale Bank.
Content design
We can run content audits to assess clients’ existing websites and online services and what they can improve.
We pull together teams of content owners to review the wording, style and information architecture.
Emily managed a website migration as part of the University of Glasgow’s digital transformation project.
We also consulted with different content owners at Wilshire to redesign the company intranet.
Visual design
We work with clients to implement brand guidelines to digital platforms like websites and apps. Our designs are clean, friendly and complimentary to digital interaction best practice.
We redesigned Wilshire’s Intranet as well as working with Fintech start-ups to turn their designs into app prototypes.
We have also developed websites for companies on a variety of different platforms.
Accessibility audits
You want to reach as many people as you can with your digital service, and we can help you ensure no one is excluded by your design.
We can run tests on your digital platform to catch accessibility issues and produce an actionable report and work directly with QA testers and developers to fix errors.
Web analytics
We can provide the data you need to make customer driven decisions about your website and other digital products. Whether it’s Google or Adobe Analytics, we can help simplify the data and help you ensure your content is reaching your audience.